Privacy Policy

Last Updated: June 2026

Welcome to Arthaz (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you use the Arthaz website, platform, applications, and services.

By accessing or using Arthaz, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you register, place an order, contact us, or use our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Company or business name
  • Billing information
  • Account login credentials

Project Information

To deliver our services, we may collect:

  • Project requirements
  • Brand assets
  • Design files
  • Content materials
  • Documents uploaded through the platform
  • Communication records between clients and assigned teams

Technical Information

We may automatically collect:

  • IP address
  • Device information
  • Browser type
  • Operating system
  • Usage activity
  • Cookies and analytics data

2. How We Use Your Information

We use collected information to:

  • Create and manage user accounts
  • Process payments and transactions
  • Deliver creative and marketing services
  • Assign project teams
  • Provide customer support
  • Improve platform performance
  • Communicate project updates
  • Prevent fraud and unauthorized access
  • Comply with legal obligations

3. Payments

All payments are processed through secure third-party payment providers.

Arthaz does not store complete credit card, debit card, UPI PIN, or banking credentials on its servers. Payment processing is handled by authorized payment gateways in accordance with applicable security standards.

4. Project Files and Content

Clients retain ownership of all original content, materials, and intellectual property submitted to Arthaz.

Arthaz may access project files solely for the purpose of delivering requested services, providing support, maintaining platform functionality, and fulfilling contractual obligations.

Unless otherwise agreed in writing, Arthaz may showcase completed work in its portfolio, case studies, marketing materials, and promotional content. Clients may request confidentiality arrangements before project commencement.

5. Client Dashboard and Communications

The Arthaz platform may provide dashboard features including:

  • Team assignments
  • Project tracking
  • Chat functionality
  • File sharing
  • Call scheduling
  • Project delivery systems

Communication records may be stored to improve service quality, resolve disputes, and maintain project history.

6. Cookies and Analytics

We use cookies and similar technologies to:

  • Improve user experience
  • Remember account preferences
  • Analyze website traffic
  • Monitor platform performance
  • Enhance security

Users may control cookie preferences through their browser settings.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect user information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission or electronic storage can be guaranteed to be 100% secure.

8. Third-Party Services

Arthaz may integrate with third-party providers, including:

  • Payment gateways
  • Analytics services
  • Cloud storage providers
  • Communication tools
  • Marketing platforms

These third parties operate under their own privacy policies and terms.

9. Data Retention

We retain user information, project records, communications, and files for as long as necessary to:

  • Provide services
  • Maintain business records
  • Resolve disputes
  • Comply with legal requirements

We may securely delete or anonymize data when it is no longer required.

10. User Rights

Subject to applicable laws, users may request:

  • Access to their personal information
  • Correction of inaccurate information
  • Deletion of eligible personal data
  • Restriction of processing
  • Account closure

Requests may be submitted using the contact information provided below.

11. Children’s Privacy

Arthaz services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Revised versions will be posted on this page with an updated effective date.

Continued use of the platform after updates constitutes acceptance of the revised policy.

13. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact:

Arthaz
Email: support@arthaz.com
Website: https://arthaz.com

By using Arthaz, you acknowledge that you have read and understood this Privacy Policy.