Terms & Conditions
Last Updated: June 2026
Welcome to Arthaz. These Terms & Conditions (βTermsβ) govern your access to and use of the Arthaz website, platform, dashboard, applications, and services.
By accessing, browsing, registering, or purchasing services from Arthaz, you agree to be bound by these Terms.
1. Project Scope & Change Requests
All quotations, proposals, packages, and agreements are based on a predefined scope of work. Any request outside the agreed scope, including but not limited to:
- Additional designs
- New concepts
- New pages or sections
- Additional posts, reels, banners, creatives, or ad copies
- Content rewriting
- Website feature additions
- Design modifications after approval
- Product packaging changes
- Revisions beyond the agreed limit
- Resizing for additional platforms
- Additional languages
- Urgent or priority work
- Rework due to changes from the client side
shall be considered additional work and will be charged separately. No change request shall be deemed included unless confirmed in writing by Arthaz.
2. Revision Policy
Each service package includes a limited number of revisions as specified in the proposal. Once the revision limit is exhausted:
- Every additional revision will be chargeable.
- Major redesigns will be treated as new work.
- Approved work cannot be reopened without additional charges.
- Repeated changes to previously approved work may impact delivery timelines.
3. Ownership of Creative Assets
Upon full payment, the client receives usage rights for the final approved deliverables. However, Arthaz retains ownership of:
- Design concepts
- Creative strategies
- Draft versions
- Working files
- Internal templates
- Frameworks
- Processes
- Creative systems
- Production assets
unless otherwise agreed in writing.
4. Source Files Policy
The following are not included by default:
- CorelDRAW (.CDR)
- Adobe Illustrator (.AI)
- Photoshop (.PSD)
- After Effects (.AEP)
- Premiere Pro project files
- Figma files
- Canva editable files
- Raw video footage
- Motion graphics assets
- Editable presentation files
- Design source files
- Creative working files
Source files may be purchased separately, subject to availability and additional fees.
5. Website Development & Technology Assets
Unless specifically mentioned in the agreement, clients are purchasing a completed website service and not the underlying development assets. The following remain the property of Arthaz:
- Website source code
- Custom development frameworks
- Backend systems
- Database structures
- Security configurations
- Server architecture
- Automation systems
- API integrations developed by Arthaz
- Proprietary plugins, scripts, and modules
Access transfer, migration support, code handover, or infrastructure transfer will be treated as separate paid services.
6. Hosting, Domain & Third-Party Services
Hosting, domain registration, SSL certificates, email services, plugins, themes, APIs, software licenses, and third-party subscriptions are separate from development charges unless specifically included. Renewal fees remain the responsibility of the client. Arthaz is not responsible for downtime, policy changes, pricing changes, or service interruptions caused by third-party providers.
7. Marketing & Advertising Services
For advertising and marketing services:
- Ad spend is separate from management fees.
- Platform charges are separate from management fees.
- Results cannot be guaranteed due to market conditions, competition, platform algorithms, and audience behavior.
Arthaz is responsible for strategy and execution, not guaranteed sales, leads, or revenue.
8. Payment Terms
Work begins only after the agreed advance payment is received. All payments made are non-refundable. Delayed payments may result in project suspension. Deliverables may be withheld until full payment clearance. Arthaz reserves the right to pause services for overdue invoices.
9. Delivery & Approval
Any design, content, website, campaign, or creative approved by the client shall be deemed accepted. After approval: Responsibility for errors, omissions, or missed changes shifts to the client. Any further modification will be treated as a new request and may incur additional charges.
10. Intellectual Property Protection
Clients may not:
- Resell Arthaz's proprietary systems.
- Claim ownership of Arthaz's methodologies.
- Replicate Arthaz's frameworks.
- Distribute source assets without authorization.
Arthaz reserves the right to take legal action against unauthorized use, reproduction, or distribution of proprietary materials.
11. Portfolio Rights
Arthaz reserves the right to showcase completed work, campaigns, designs, websites, videos, branding projects, and marketing materials in its portfolio, presentations, social media, advertisements, and promotional activities unless otherwise agreed in writing.
12. Service Suspension & Termination
Arthaz reserves the right to suspend or terminate services if:
- Payments remain overdue.
- The client engages in abusive behavior.
- Required project information is not provided.
- The project violates applicable laws or platform policies.
13. Acceptance of Terms
By purchasing any service from Arthaz, making a payment, approving a quotation, signing an agreement, or engaging with Arthaz for any professional service, the client acknowledges and agrees to all terms stated above.
ARTHAZ Creative Marketing Agency Β· Clear Scope Β· Protected Assets Β· Professional Delivery